FAQs

How long will it take for my child to learn to swim by themselves?

There are many factors that contribute to a child’s readiness to swim by themselves. Like all developmental milestones it is hard to predict exactly when a child will be able to do it by itself.

Many factors play a part including past experiences in the water, their maturity and age. Children who have had a lot of playtime in the water are generally more relaxed in an aquatic environment compared with those who have had little or no exposure.

The most important thing to remember is that constant adult supervision is vital even if your child begins swimming and demonstrates that they understand water safety skills.

What do I do if my children are sick?

Please respect our precautionary health rules and refrain from lessons if your child is suffering from the following:

a. any contagious disease

b. Flu, fever, head cold, infected runny nose, sore throat, cold sores and open wounds

c. Vomiting, diarrhoea, symptoms of gastroenteritis, ringworm or head lice.

You can notify us of your child’s absence via the customer portal or via email.

Are lessons available during winter?

Yes absolutely, lessons are available throughout the year. The pool is indoor and heated to 32degrees all year round. It’s important for your child to keep up regular lessons each week for their ongoing development.

What do I need to bring to the swimming lesson?

Swimmers should have bathers, a towel, goggles, dry clothes to change back into and a water bottle. Swim nappies are required for children age six months to three years. Please see our Nappy policy. Caps are compulsory at Wagga Swim Hub and are great for keeping long hair out of faces and they also assist in hygiene allowing us to keep our pool clean and tidy. But most important swimmers need to bring a ‘can do’ attitude and a big SMILE! Thats what we LOVE to see!

How do I register of the customer portal?

Only the main account holder will be able to register a customer portal account.

Unfortunately the system cannot recognise multiple email addresses for the same child. To register please click here

Once you have completed this registration it needs to be activated from our end, so you will not be able to login automatically. You will receive an email notification once it is activated and you can login.

Why does Wagga Swim Hub recommend 2 lessons per week?

For the simple reason that the more the children practice the faster they will learn and acquire strong swimming skills.

Think about it if you bring your child to one half hour lesson per week they are receiving a total of 26 hours of swimming per year.